Ordering information
Experience extensive product knowledge, consistent delivery accuracy and value throughout the entire purchase process.
Delivery times will depend on the type of product you purchase and your location
Ambient products will ship via ground delivery, and typically arrive in 2 to 3 days. Refrigerated and frozen products are shipped via next-day air. Saturday, early morning and same-day delivery options are available for an upgrade fee. All products requiring refrigeration are shipped in accordance with each manufacturer's recommendations.
We have specific hours of operation; in an emergency, we are available 24 hours/day - 7 days/week!
Our sales representatives are available to help you during regular business hours, which are Monday through Friday, excluding major holidays, from 7 a.m. to 6 p.m. Central Time (CT). Customer Service representatives are also available during this time.
But whenever emergencies happen, we're ready to take your call. Our Emergency Drug Response Team is available to answer your calls 24 hours a day, 7 days a week, 365 days a year, nationwide, even on holidays.
But whenever emergencies happen, we're ready to take your call. Our Emergency Drug Response Team is available to answer your calls 24 hours a day, 7 days a week, 365 days a year, nationwide, even on holidays.
Our shipping schedule only varies around company holidays. Check our calendar for a complete list.
Specialty Pharmaceutical Distribution will be closed in observance of the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
Set up a specialty distribution account
Is your pharmacy interested in accessing specialty products, improving inventory management, and ordering medications when an emergency arises? Complete the form below and we will contact you for more information.
